Reacting to suspicious activity
Axerve enables merchants to define custom rules for filtering suspicious activities, such as exagerated amounts or an eccessive number of transactions in a limited time.
You can configure your own Risk Management rules in the merchant backoffice, in Configuration > Risk Restriction.
When the rules you have designed are met, the system can take two options, available in Response field:
- Reject transaction and return to merchant
- Accept transaction and return to merchant with alert
the first option is obvious, the transaction is automatically rejected by Axerve Ecommerce Solutions and you’ll see the event in your dashboard. If the second option is selected, the transaction will be marked with an alert, so that the user can decide what to do.
Decrypt and Server-to-Server calls
Many Server-to-Server services (those exposed by WsS2S), together with Decrypt result, do return two fields,
AlertDescription, that help identifying if a transaction has satisfied one of the rules. If these fields are empty the transaction has not triggered any rule.
A list of Alert Codes with their descriptions is available here.