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Prestashop Prestashop

Available features
attivaS2S SOAP
attiva3DS2 – Authentication
attivaRBA (Risk-Based Authentication)
attivaPayPal Seller Protection
Available payment methods
Credit cards
Amazon Pay
MyBank (Desktop version only)
PayPal Buy Now Pay Later


The main features of this module are:

  • Simplified configuration

  • Direct call to the payment page

  • Server-to-server call for guaranteed insertion and closing of orders

  • Multi-shop support

  • Multi-language support

  • iFrame payment support

  • Payment management integrated in orders page

  • Token support and one-click payment

  • View transactions list

Prestashop versions compatibility:

  • 1.5

  • 1.6

  • 1.7

Compatibility is not guaranteed if there are installed modules that modify the normal checkout flow.


You can install Axerve Ecommerce Solutions module for Prestashop as usual, by searching for it in the Modules directory and by clicking on Install.

Otherwise you can browser the plugin from Prestashop Addonsexternal link directory.


Axerve Ecommerce Solutions has many options avaliable; you can access the module configuration by clicking on Modules > Modules & Services > Installed Modules. Here, find Axerve and click on Configure.

All the customizable settings are shown:

Let’s discuss the parameters and their options.


Shop Login

The shop login code assigned by Axerve. Note: that the test shop code is different from the production shop code.


The service version you choose to use (Starter, Professional or Unlimited)

Enable test mode

In test mode, all requests are sent to Axerve Ecommerce Solutionspay test environment where no money is involved. When your setup is done, you can switch to production environment.

Enable payment page localization

When this switch is enabled, the customer’s language is passed as a parameter to Axerve Ecommerce Solutions, that will translate the payment page accordingly. Note: Check that the language parameter is enabled in Axerve backoffice.

Enable iFrame payment

Enables the payment form via iframe, so that the payment is handled securely.

Enable tokens

By enabling this option together with the iFrame solution, the plugin allows to pay with a token instead of a credit card. This token is a secure representation of the credit card that will be saved inside the database.

Use Sales API

Allows to manage in the orders page all the operations on the transaction, without accessing Axerve backoffice.

Sales API automation

Refunding and Cancelling operations can be performed directly from the order page, without accessing Axerve backoffice.

Test connection

Click here to check if the connection between your server and Axerve Ecommerce Solutions is correctly configured.

Remove data on uninstall

When uninstalling this module, remove tables, transactions and settings from the database.

Enable module debugging mode

Enables logs on module operation. Activate only if requested by the customer care.

Button for each payment method

In the last versions of the plugin, a configuration has been introduced to list each payment method with their own button, as alternative to a list, if iFrame is enabled:

To activate this functionality it is necessary to enter the value of the APIKey that can be created on the merchant profile in Axerve Ecommerce Solutions.


In case this function is not activated, there is no need to enter the APIKey and it is necessary to choose the security model based on the IP as an alternative tothe one based on the APIKey in Axerve Ecommerce Solutions.

Log Files

The logs can be read by clicking on the Log menu item.

Transactions List

See all transactions and their status by clicking on Transactions Log.

Axerve Backoffice configuration

Access your merchant back-office (test environmentexternal linkproduction environmentexternal link) to set up Axerve Ecommerce Solutions.

To configure the plugin:

  • set up response urls

  • set up the server IP

  • set up fields & parameters

Set up response urls

Go to Configuration > Environment > Response Address.

  • for URL for positive response and URL for negative response, set:

<your domain>/modules/gestpay/remote/validation.php

  • for URL server to server:

<your domain>/modules/gestpay/remote/s2s.php

The plugin shows these values in the URL section:

Setup IP Address

In Configuration > Environment > IP addresses you must insert the server’s IP address.

The plugin shows this value in the URL section, see last image for this.


The IP address shown here might be incorrect; please verify with your hosting service the right external IP.

For cloud hosted websites, more info can be found here.

Useful tip: you can check the IP address, by going in Payment Page > Auto Test and clicking on the last call, assuming you have done at least one call.

Within the back office, the security level must be set as shown in the image below.

Configuring Axerve Ecommerce Solutions - Payment Parameters

The payment page configuration depends on the Platform you choose above. There are two main cases:

  • Redirection to Axerve Ecommerce Solutions payment page

  • Payment with iframe and token

Parameters can be found in the Merchant Back-Office, by clicking on Payment Page > Fields&Parameters.

To activate a parameter, open the dialog box and check the Parameter checkbox.

The follwing is an example for the PaymentTypes parameter, the others follow the same logic:


Not all parameters are editable.

The most recent versions of the Prestashop plugin have introduced saving of the payment method used in the informative tables of Prestashop. To avoid anomalious behaviour, however, it is necessary to go to Payment Page > Fields&Parameters and to enable, in both pages, the PaymentMethod response parameter, as shown in the following images:

Once you have applied the configuration, remember to click on the Publish button at the top of the page.

Redirection to Axerve Ecommerce Solutions Payment Page

In order to pay with the Payment Page, the fields that must be passed are:

  • Amount

  • Buyer e-mail

  • Buyer name

  • Currency

  • Language (if you’ve enabled Enable payment page localization in the plugin )

  • Shop Transaction ID

iFrame and tokens

The setting enable iFrame payment activates an integrated payment page in Prestashop, that allows a secure trasmission of the credit card. The merchant will never see the credit card, at any moment.

If at purchase time the user wants to save the credit card on the website, it will be saved as a token, a non-sensitive datum that can be stored in Database without being PCI compliant, thus enabling one-click payments.

By activating Enable tokens in the payment page the buyer will see a form to insert the credit card:

At the end of the transaction, if the customer has decided to save his credit card in the shop, next payments will be done without inserting any credit card number and with just one click:

When the credit card expires, the user will see again the iframe form.

To enable iFrame, Axerve Ecommerce Solutions customer support will create a new NO DISPLAY page with its own set of parameters.

Contact the technical supportexternal link for help.

The configuration of fields & parameters is the same of above.

Use of Tokens

If you enable the Token mode, enable the parameter Token Request.

For these three parameters:


  • Token Expiry Month

  • Token Expiry Year

you must also check the Web Service Response checkbox.

Sales API

with the Sales API, you can manage transactions and authorization/reimbusements directly from the orders page.

By activating the Sales API setting, in Orders Management you’ll see a new view with all transaction info:

From this view you can:

  • Settle a transaction (see M.O.T.O. for more info)

  • Refunds and partial refunds

Settling a transaction is required when there is separation between authorization and settlement (again, see M.O.T.O. for more info).

You can also refund a transaction, until the eventual delete of the transaction. Insert the amount to refund in the textbox and click on Refund. The operation is real-time.

In case the setting Sales API automation is active, some operations on the order will automatically generate refunds in Axerve Ecommerce Solutions. For example:

  • Order status changed in cancelled: it generates a complete refund of the transaction.

  • Standard refund: generates a refund of the same amount, only if the parameter generate a credit note is selected:

  • Partial refund: always generates a refund of the same amount.



The payment button doesn’t show

Verify the list of transactions in the module configuration page. In case you see Error 1142 (invalid IP address) configure the IP address as described above.

At the end of the payment the order is not inserted in the system

There may be different causes:

  • The Prestashop core has been modified.

  • The module Php Suhosin is installed; for security reasons this module truncates GET parameters, avoiding a correct communication with Axerve Ecommerce Solutions. Modify the parameters max_totalname_length and max_value_length.


Functions to be contracted and/or configured on the Backoffice



Card saving and token use

  • Tokenization

  • Authorization S2S

  • Enable TOKENTOKENEXPMONTH e TOKENEXPYEAR fields in “Fields & Parameters” section of Backoffice

Settle payments

Cancel and settle S2S

Cancel payments

Cancel and settle S2S


Refund S2S

Test environmentnext

Create your test account to try the service!

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